Professionals bring the Coca-Cola HBC Austria GmbH Vienna updated computer, the Coca-Cola HBC Austria GmbH has used the past quarter October 25, 2011 to bring IT of the mobile employees on the latest state of the art with the help of the YouCon GmbH. In addition, the Vienna IT enterprises has trained field staff as well as staff in the help desk to make the new technology. Coca-Cola Hellenic Austria is one of the largest companies in the segment of non-alcoholic beverages in Austria and licensed bottler of the Coca-Cola company. The Coca-Cola HBC Austria GmbH sells and distributes a wide range of drinks here. Fast and reliable data collection as well as the easy handling and the safe storage of information are for employees of Coca Cola Hellenic of great importance”, explains project manager Werner Wildberger. Only so can customers economically supplied and controlled all the operations accordingly. In addition, the training help the helpdesk staff in doing so, their mobile counterparts to support.” Initially 180 notebooks of the external service provided by YouCon GmbH with the Windows 7 operating system.
While all data thanks to a backup and restore scripts preserved completely, that spot was played. To employees of YouCon travelled including Graz, Klagenfurt, Dornbirn, Innsbruck, Salzburg and Asten, where they also familiarised the 180 field with the new operating system. The new system also enables the employees of Coca-Cola Hellenic Austria better use their existing hardware. This includes”the efficient use of memory, using the touch screen and the connection of the hand-held scanners, explains Werner Wildberger. With this reading bones that are connected via Bluetooth to the notebooks, the can collected quickly and easily by vending machines and coolers”.
But not only the mobile workforce the new systems were closer by YouCon. The Also very detailed and in-depth training received employee helpdesk at its headquarters in Vienna, to help their counterparts in the case of problems and questions. The IT service provider with headquarters in Vienna focused on its solutions on the interaction between humans and technology. This applies to the integration of VoIP software into existing and new infrastructures as well as for process optimization and the creation of customized software solutions. As a successful product is the in-house Myrmex”this internally as well as in the supporting outsourcing use. The wide range of means full product solutions from a single source for individual tasks. Since 2007 the company service partner of SAP. Due to the proven cooperation, SAP for YouCon has a sales and integration partner opted for the all-IP solution SAP business communications management. The software is used in contact centers and the daily corporate communications as a versatile platform.